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Collaboration with others – your team, your customers or other stakeholders – will help you gain even deeper insights.

Invite other researchers

Invite your team or clients as researchers to collaborate on the data together. This will help to get an even deeper understanding. Together you can work on the same or different perspectives, have discussions on the comment section of touchpoints and support each other in squeezing the data. 

You can invite other researchers in your account settings.

Comments and discussions

Each touchpoint has its own comment section so you can have discussions on single experiences. To open the comment section, enlarge the touchpoint details and scroll down to the bottom. Comment on touchpoints (e.g. decide together which tag one touchpoint should get if you are not clear about it) helps to make sense of your data, add notes and to share your insights with other researchers.

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